Privacy Policy
Last Updated: July 25, 2024
Operation Research Inc. and its affiliates (“Operation Research Inc.”, “we”, “us”, or “our”) are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our web-based and mobile software as a service platform (“Service”), provided under the brand name oste.ai.
Your Consent to This Privacy Policy
By accessing or using our Service, you agree to the terms outlined in this Privacy Policy and the collection and use of information as described herein. This Privacy Policy is our complete and exclusive policy and supersedes any previous versions.
We may update this Privacy Policy by posting a new version on our website or through the Service. Your continued use of the Service constitutes your agreement to these changes.
Information We Collect
We collect various types of information in connection with your use of our Service, including:
Information We Collect
Information that can be used to identify or contact you, such as your name, email address, phone number, billing details, and payment information. We collect this information when you register for our Service, subscribe, or contact us for support.
Information We Collect
Information that does not directly identify you, such as job title, company name, and general project details. This helps us improve and personalize your experience.
Service Usage Information
Our servers automatically collect information such as IP address, browser type, device information, pages visited, date and time of visits, and other usage statistics. This information helps us analyze usage and improve the Service.
Cookies and Similar Technologies
We use cookies, pixel tags, and similar technologies to remember preferences, enhance user experience, and analyze performance. You can manage cookies through your browser settings or review our Cookie Policy below.
How We Use Your Information
We use collected information to:
- Provide and Improve the Service – Operate, maintain, personalize, and enhance oste.ai
- Communication – Send updates, service notifications, and promotional information (you may opt out at any time)
- Compliance and Protection – Meet legal obligations and protect our rights, users, and platform
- Payment Processing – Securely process subscriptions via third-party payment gateways
- User Analytics – Analyze trends and user behavior to improve features and performance
Sharing Your Information
We do not sell your Personal Information. We may share information only in the following situations:
Service Providers
Third-party vendors assisting with payment processing, analytics, hosting, or customer support. They may access information solely to perform their services and are contractually obligated to protect it.
Legal Compliance
When required by law, regulation, subpoena, or legal process.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Marketing Partners
Only with your explicit consent, we may share limited information with marketing partners.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission or electronic storage method is 100% secure, and absolute security cannot be guaranteed.
Your Rights and Choices
- Access & Update – You may review, update, or delete your Personal Information by contacting us
- Opt-Out – Unsubscribe from promotional communications anytime
- Data Retention– We retain information as long as necessary to provide the Service and comply with legal obligations
Contact:
services@oste.ai
International Data Transfers
Your information may be stored and processed in countries outside your jurisdiction where data protection laws may differ. By using the Service, you consent to such transfers.
Links to Other Sites
Our Service may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies independently.
Children’s Privacy
oste.ai is not intended for children under the age of 13. We do not knowingly collect Personal Information from children. If such data is discovered, it will be deleted promptly.
Changes to This Privacy Policy
We may update this Privacy Policy due to legal, regulatory, or service changes. The “Last Updated” date will be revised accordingly. Significant changes may be communicated via the website or email.
Data Breach Notification
In the event of a data breach, we will notify affected users and authorities as required by applicable law and take appropriate corrective actions.
For questions or concerns regarding this Privacy Policy:
Contact Us
services@oste.ai
